Moderated a session with the Chief Information Officers of the airport’s of Toronto, Montreal, and Edmonton where we discussed how airports  need to rethink their future given that it will take 2-3 years to recover? How can we collaborate more effectively using technology and harmonise our standards to enable a swifter recovery while ensuring data privacy? 

I discussed from a research standpoint the baggage journey in aviation leveraging Blockchain, from the point of induction, to security and sortation, to loading the bag into the aircraft at departure and arrival. – Can the airports keep the passenger informed of where and when their bag is at any given time using Blockchain? – Can Blockchain help reduce the incidence of lost bags by keeping better track of the baggage? – Can we free up the passenger wait times at baggage arrival carousels and turn it into an opportunity to visit the inbound duty free shops using information made available through Blockchain?

It was my pleasure to provide a lecture in London, UK with other aviation peers from all over the world on insights into how to better capitalize on data and increase revenue by better understanding consumer spending behaviours, optimizing passenger flow, and leveraging the power of analytics to forecast potential trouble points

Had an opportunity to present a case study to showcase the collective work Toronto Pearson Airport has achieved with Wipro. I also had an opportunity to visit Wipro’s Silicon Valley innovation centre and see the latest innovations in analytics and AI

I discussed Toronto Pearson Airport’s evolution in transforming vast streams of data into seamlessly flowing information for predictive airport analytics in this conference with the following highlights:

• The story of our journey: the evolution of the airport in a data-driven society and the challenges we have faced
• How is Toronto Pearson Airport leveraging massive volumes of data to gain insight from it
• Blockchain: What steps can we take to create a distributed ledger that allows us work actively with multiple Canadian airports?

Speaker at the Airports Council International – North America Panel discussion group for the Business of Airports where I presented a Canadian Perspective on Getting Airport Analytics off the Ground.

With the sheer volume of data growing each year, managing and gaining insight from it becomes increasingly vital. I discussed how we got started, how we determined what to measure, and what were some of the hidden barriers to success

•  Moderator: Dave Armstrong, Finance Director, Spokane International Airport

Speakers:

• Rami Hindieh, Associate Director, Enterprise Data Management, Greater Toronto Airports Authority
• Katie McCoy, Business Intelligence Manager, Charlotte-Douglas International Airport
• Mark Richards, Partner, IT Consulting, Plante Moran

Hosted round table discussion on enhancing the travel experience with passenger data analytics